Andy Farrell September 11, 2011 • Announcements
Our latest product update introduces a large number of expanded eCommerce capabilities.
- Updated support for latest payment gateways from NAB and St George
- Support for freight carriers with multiple hub based cost models including automatic identification of nearest hub to customer
- NEW support for Google maps - ideal for dealer locator, shop nearest you and similar
- NEW product specification support, for product with customer specific details (eg: prescriptions, customisation, installation options etc...)
- NEW data import support (currently being further expanded)
- NEW support for products made up of multiple components
- IMPROVED coupon support
General new features
- NEW page caching system
- IMPROVED more flexible information editor configuration
Andy Farrell June 09, 2009 • Announcements
To help responses to tickets based on their urgency, can you please reserve:-
CRITICAL – for issues which are causing an error on the website that is completely stopping people from achieving a particular outcome and for which there is no work-around; these issues will receive IMMEDIATE ACTION
HIGH – issues which are urgent, but not critical – these issues will receive PRIORITY ACTION (2-3 days)
NORMAL – issues which need to be rectified, but are neither urgent or critical. These items will be scheduled around our existing planned work. Typical turn-around of 1-2 weeks.
LOW – issues which are of low importance and no urgency.
Andy Farrell June 13, 2008 • Announcements
We've upgraded our help desk system and we invite you to take advantage of this new system for better tracking and response management to your change requests and non-urgent issues.
If you have an urgent problem needing immediate resolution, please feel free to call the office directly - or after hours mobile 0428 244 656.